Privacy Policy

Effective Date: 12/22/2024

At Level Up Red Light Therapy (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website www.levelupredlight.com (the “Site”) or purchase our products.

1. Information We Collect

1.1 Information You Provide

We collect personal information when you:

Create an account or place an order (e.g., name, email, phone number, address, payment details).

Contact us for support or inquiries.

Subscribe to newsletters or promotional materials.

1.2 Information Automatically Collected

When you visit our Site, we may automatically collect:

Your IP address, browser type, and operating system.

Pages you view and interactions with the Site.

Referring website or search engine.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze Site traffic. For details, see our Cookie Policy in Section 5.

2. How We Use Your Information

Your information is used to:

Process orders and deliver products.

Communicate updates regarding your purchase.

Provide customer support and respond to inquiries.

Send promotional offers, newsletters, and other relevant content (with your consent).

Improve our Site and understand user behavior.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party vendors (e.g., payment processors, shipping companies) who assist in delivering our services.

Legal Compliance: Authorities or entities when required by law or to protect our rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Protecting Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookie Policy

5.1 What Are Cookies?

Cookies are small files stored on your device that help us recognize your browser and remember certain information.

5.2 Why We Use Cookies

Essential Cookies: Enable core functionalities like secure logins.

Analytics Cookies: Track Site usage to improve performance.

Marketing Cookies: Deliver personalized advertisements based on your preferences.

5.3 Managing Cookies

You can control cookies through your browser settings. Disabling cookies may limit some features of the Site.

6. Your Rights

You have the right to:

Access and review the personal information we hold about you.

Request corrections to inaccurate or incomplete data.

Withdraw your consent for marketing communications at any time.

Request the deletion of your personal information, subject to legal or business obligations.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

10. Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Name: Level Up Red Light Therapy

Email: [email protected]

Phone: (954) 758-8859

Address: 1935 Keystone BLVD, North Miami FL 33181

Thank you for trusting Level Up Red Light Therapy with your personal information. We are committed to protecting your privacy and ensuring a secure experience.